We combine customer research, AI workflow automation, and team training. Everything grounded in real system design and security. We move fast without cutting corners.
We work as an embedded partner across three tight loops. Pick one, or combine them end-to-end.
Evidence before opinions.
We run customer research that's faster than traditional fieldwork and deeper than a survey. AI helps us synthesise signal from interviews, behavioural data, and product usage, so your next decision rests on customer truth, not internal debate.
AI that holds up in production.
We build Agentic Workflows and product features that aren't just demos. Real system design, security, and integration into your existing stack. And because the AI landscape keeps shifting, we stay on to maintain what we ship.
Your team keeps the muscle.
Hands-on workshops in customer discovery, design thinking, and agentic coding. We leave your team with the muscle to keep shipping after we're gone.
five81 is a compact team of product, research, and engineering practitioners based in Toronto, Canada and London, UK. We've spent 15+ years helping startups, scale-ups, and global brands ship products users genuinely want.
What's changed lately isn't our belief in customer truth. It's the tools. AI lets small teams move faster, prototype cheaper, and turn messy research into shipped workflows. We combine both sides.
The result: products shaped by real customer understanding, powered by automation that actually works, built by teams equipped to keep going once we hand it over.
Tell us a bit about the problem you're wrestling with. We'll reply within two business days, usually faster.
Remote-first. We work with clients globally.